Rated 4.9/5 on

The #1 GPS Tracker for Alzheimer’s & Dementia Care

Real-time reassurance that your loved one is safe, and free to live independently.

Fast, Free UK Delivery

30-Day Risk-Free Trial

As Seen In

CUSTOMER STORIES

What Carers Are Saying About It

"We were able to phone the tracker, and get her returned" 

"My mum has Alzheimer's and it was very effective"

“The staff at Tranquil were really helpful the whole way”

“In an era of mediocrity, this really delivers.”

“We can sleep soundly knowing we can find her.”

“It’s given us peace of mind knowing she’s safe.”

“The tracker enabled us to keep him safe.”

WHO IT'S FOR

Tranquil Gives You Back The Peace Of Mind You Deserve

The Aura was made for families like yours. You’ll benefit most if you:

Fast, Free UK Delivery

30-Day Risk-Free Trial

OUR STORY

Meet Miles

Most GPS trackers for seniors are built to be cheap. Miles built Tranquil to be reliable.

“We designed every detail of Tranquil for two people: the one who wears it and the one who worries. That means technology simple enough that they never have to think about it, and reliable enough that you never have to worry about it.”

Miles Waghorn, Founder & CEO

FEATURES

Built For Senior Safety & Caretaker Convenience

The best battery life on the market

Most GPS trackers run out of power every day, which means constant reminders and low-battery stress. The Aura lasts up to 10 days on a single charge.

You get automatic low-battery alerts with at least 24 hours remaining. Plenty of time to make sure it’s charged, without any panic or rushing.

This means reliable protection without the daily stress of checking battery levels or forgetting to charge.

Know the Moment They Leave

As soon as you set up the Aura, a 100m safe zone is automatically created around home.

Add as many safe zones as you like, each with its own unique name and icon, so at a glance you know when they arrive at and leave the places they go, like the GP, a day centre, or a relative’s home.

See Where They've Been

Track their movements throughout the day to understand patterns and identify any concerns.

Their full location history is saved in the app, so you can go back to any day or time and see exactly where they’ve been.

One touch connects them to help instantly

A large, easy-to-find button works even when they’re confused or panicked.

One press sends an instant alert to everyone connected to the app, then calls up to two contacts one by one until someone answers.

You see their exact location, so you know right where to go, and you can speak to them through the loud, clear speakerphone to reassure them until help arrives. If they have a fall, even in the shower or bath, that can make all the difference.

Waterproof for Worry-Free Daily Wear

Getting wet won’t stop the Aura, and won’t cost you a replacement. Its IP67 rating means it can handle up to 1 metre (3.2 ft) of water for as long as 30 minutes.

No need to remove it for showers or baths, where the risk of falls is higher. They can take it with them anywhere, with no worries.

WHY TRANQUIL

6 Ways The Aura App Helps
You Take Care of Your Loved One

One Glance At The Colour Says It All

The Tranquil App uses a simple traffic light system, so you always know how your loved one is doing. Red for emergencies, amber for alerts worth checking, and green for all clear.

Find Them Fast With In-App Navigation

If they go missing, every second counts. Whether you are walking or driving, the route updates in real time as they move, so you are always heading to where they are now, not where they were. No switching between apps. No losing precious time.

Never Worry Where They Are

Whether they are at home, at the shops, or somewhere unexpected, you can open the app at any time and see exactly where they are on the map. No guessing. No waiting. Just the reassurance of knowing.

Know the Moment They Leave Home

Most trackers only alert you once someone has left a designated area on a map, which can take several minutes. The Aura connects to your loved one’s home Wi-Fi, so the moment they step outside and lose that connection, you get an alert. So you can act fast and get to them before they get too far.

Intelligent Safe Zones

Add safe zones for all the places your loved one regularly visits. e.g. the GP, a day centre, a family member’s home etc. Each one has its own name and icon, so instead of just knowing they have left the house, you know exactly where they are and whether there is anything to worry about.

Share The Care With Family

Caring for a loved one is rarely one person’s responsibility. Add family members or other carers to the app so everyone stays informed, and no one person carries the worry alone.

END-TO-END SUPPORT

We're There For You When You Need Us

We can set your safe zones

Set up your safe zones in the app in minutes. Need a hand? Our team can set them up for you.

Full support 7 days a week

Email or live chat. Any day, including weekends.

Always a real person

No bots. No ticket queues. Just a team that treats your question like it matters.

REVIEWS

Hear It From our Customers

HOW WE COMPARE

Aura Outperforms Every Alternative

Two Ways To Try Tranquil Without The Risk

Buy your tracker and get 30 days to see how it fits your routine. If it isn’t right, we’ll refund you in full and cover return delivery.

If you’d rather rent, you can start right away and return it whenever you’re done.

Any plan you choose costs far less than moving them to a care facility.

Fast, Free UK Delivery

30-Day Risk-Free Trial

FAQ

We Love Questions

Should I buy or rent the Aura?

Both give you the same device and the same features. The difference is how you pay, and what happens when you no longer need it.

Renting is the lower-cost way to start. You get the device and the service together for one recurring payment, from less than £1 a day, with no large sum upfront. When you no longer need it, you return it and stop paying. In the first year, renting actually works out cheaper than buying, so it’s the easy choice if you’re not yet sure how long you’ll need the Aura.

Buying is the better long-term value. You own the device outright, then add a simple service plan for the GPS, calls and support. If you’ll be using it for more than a year, buying costs less over time, and the device is yours to keep. When it’s no longer needed, it can be passed on to family or friends, who can reactivate it with their own plan.

In short: rent for flexibility, buy if you’re confident you’ll use it for a year or more.

Battery life depends on how often the Aura updates its location. On the recommended setting, every 10 minutes, it lasts up to 10 days, which is plenty for most families.

  • Every 10 minutes: up to 10 days
  • Every 5 minutes: 5 to 7 days
  • Every 2 minutes: 3 to 5 days

And if they ever go missing, just tap Emergency Tracking (or Directions) and the Aura updates every 30 seconds, so you get pinpoint accuracy exactly when you need it, without losing the long battery the rest of the time.

Charging is really simple. You can take it on and off the stand with one hand, and there are no fiddly cables or small, hard-to-grip parts. You’ll only need to charge it around once a week, depending on your settings.

Yes, and it keeps working even when it gets wet. That matters most in the bathroom, where a slip is one of the biggest risks, so they can keep it on in the shower or bath without worrying about damaging it, and still press the SOS button if they fall.

It’s also fine in the rain and wet weather. Its IP67 rating means it can handle up to 1 metre (3.2 ft) of water for as long as 30 minutes.

Safe zones are places you mark in the app, like home, the GP, or a day centre.

You can name each one and give it its own icon, and you’ll get an instant alert whenever they arrive at or leave one.

It means daily reassurance without having to call and check: while you’re at work, you’ll know they got to their appointment safely, or made it home after church.

You can set up to 10 zones, and our support team can even help you set them up.

When you buy the Aura, you own the device and add a service plan that keeps it connected for GPS, calls, support, and full access to the app.

You can pay monthly, which is more flexible, or annually, which works out cheaper. There’s no separate sign-up, it’s all set up at purchase, and the prices are at the top of the page.

Renting gets you the device and the service together for one recurring payment, from less than £1 a day, with nothing to buy upfront.

You can cancel any time, and we simply won’t bill you on your next billing date. There are no cancellation fees, and returns are free. Pricing is at the top of the page.

Every Tranquil Aura comes with our 30-day risk-free trial, which means you can try it out for 30 days. If you’re not happy or it’s not working, we’ll give you a free returns label and refund everything you’ve paid.

Rated 4.9/5 on

Your Loved One's Safety Can't Wait Another Day

You’ve done the research. You’ve read the reviews. Now give yourself the peace of mind you deserve.

Fast, Free UK Delivery

30-Day Risk-Free Trial

30-Day Risk-Free Trial

Full refund on the tracker and any unused service.

Free Delivery & Returns

We cover delivery both ways, anywhere in the UK.

1,700+ Five-Star Reviews

Rated 4.9/5 on Trustpilot by verified buyers.

Free UK Shipping

Orders over £100

Risk-Free Moneyback Trial

Try for 30 days, get full refund

Excellent Customer Support

UK-based help when you need it

100% Secure Checkout

Accepts all major cards

What is VAT Relief?

You almost certainly qualify.

  • ✅ Prices already shown with VAT relief – savings are included
  • ✅ VAT Relief box is automatically ticked at checkout
  • ✅ Just enter the user’s name + condition – e.g. Alzheimer’s, Arthritis, Parkinson’s
  • ✅ Any long-term health condition counts  nearly all our customers qualify
  • ✅ VAT relief also applies to any required subscriptions – claimed at time of subscription registration

That’s it — no paperwork, no medical proof needed!


If you’re buying for yourself or someone else with a long-term health condition or disability, you qualify.

Examples include:

  • Alzheimer’s, dementia, Parkinson’s
  • Arthritis, angina, diabetes, COPD
  • Any other ongoing physical or mental health condition
  • Also applies if you’re buying on behalf of a charity
  • Temporary health conditions do not qualify (such as a broken wrist)

👉 In practice, almost every customer qualifies.


It’s already done for you:

  1. Go to checkout — the VAT relief box is already ticked.
  2. Enter the user’s full name and the condition (e.g. “Alzheimer’s”).
  3. Pay as normal — VAT is automatically removed.


  • Claiming VAT relief is normal and expected — it’s how these products are sold.
  • The government requires us to collect a name + condition, but that’s all.
  • We’ve never known HMRC to challenge or question a claim.
  • It’s only an offence to claim if there is no long-term health condition at all.

👉 In short: If you or the person you’re buying for has any long-term health condition, you qualify.


Sometimes there’s something you need to know before buying

If you’ve got any questions about VAT relief, whether you’re eligible or anything else, our friendly experts are always happy to help.